Casa Cava
E-commerce · Wholesale & retail
A live e-commerce storefront for confectionery and bakery raw materials — catalog, on-page AI assistant for product questions, and a WhatsApp handoff for wholesale negotiation.
- Role
- Product design & dev
- Status
- Live
- Period
- 2024
- Domain
- E-commerce · F&B supply
Confectionery-supply businesses in the region run almost entirely through WhatsApp and phone calls — no public catalog, no way for retail customers to browse on their own, and wholesale deals lost in chat history.
One site, two kinds of buyer. Retail browses a calm, detailed catalog and checks out on its own. Wholesale browses the same catalog and taps through to WhatsApp. An AI assistant answers product questions either way.
Catalog
Product cards with category filters, search across the inventory, and per-product detail pages with origin and usage notes.
Dual checkout
Retail cart and checkout for self-service; a persistent WhatsApp button keeps the wholesale path one tap away.
AI assistant
An on-page chatbot answers product questions, quotes prices from the catalog, and can add items to the cart conversationally.
Order tracking
A self-serve 'track your order' surface so retail customers don't need to message to ask for status.
- Live and serving real customers at casacavco.com.
- Retail and wholesale served from one detailed catalog.
- AI chat answers product questions 24/7 instead of tying up a person on WhatsApp.